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Crowne Plaza London - Docklands by IHG

Western Gateway, Royal Victoria Dock, London
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Our Customer Reviews
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With a stay at Crowne Plaza London - Docklands by IHG in London (Docklands), you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This eco-certified hotel is 4 mi (6.4 km) from O2 Arena and 4.6 mi (7.5 km) from Tower of London.

Hotel Facilities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms: 210
  • Number of floors: 5
  • Number of buildings/towers: 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Number of restaurants: 1
  • Number of meeting rooms: 1
  • Number of indoor pools: 1
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges: 1
  • Luggage storage
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Room Facilities

  • Wheelchair accessible
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Shower/tub combination
  • Free WiFi
  • Housekeeping once per stay
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Limited housekeeping
  • Towels provided
  • Linens provided
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Roll-in shower
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
  • Wheelchair-width doorways

Hotel Policies & Hotel Remarks

Crowne Plaza London - Docklands by IHG

Western Gateway, Royal Victoria Dock, London, England, United Kingdom
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 11:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards
  • Description
  • With a stay at Crowne Plaza London - Docklands by IHG in London (Docklands), you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This eco-certified hotel is 4 mi (6.4 km) from O2 Arena and 4.6 mi (7.5 km) from Tower of London.

    Make yourself at home in one of the 210 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

    Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

    Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 50 per night

    We have included all charges provided to us by the property.

    • Fee for full breakfast: approximately GBP 19.99 per person
    • Self parking fee: GBP 25 per day (in/out privileges)
    • Rollaway bed fee: GBP 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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